RMI Outdoors is looking for a self-motivated and detail-oriented individual to join our Service Team as a Parts and Service Advisor.

Essential Job Functions:

• Engage and consult with customers in person, on the phone, and via email.

• Write, edit, and complete repair orders.

• Assist customers in identifying and ordering parts accurately and efficiently.

• Assist customers on the sales floor.

• Assist customers with picking up and dropping off equipment.

Additional Job Functions:

• Order parts, create purchase orders, price items, and maintain inventory.

• Schedule repairs and maintain an efficient schedule.

• Work cooperatively with mechanics to complete work orders promptly.

• Communicate estimates, timeframes, policies, and procedures with customers.

• Maintain communication and document customer interactions.

• Occasionally merchandise and stock shelves.

Requirements:

• Experience and knowledge of parts handling and parts diagrams.

• Strong customer service and communication skills.

• Basic computer skills required; intermediate to advanced skills are a plus.

• Attention to detail and a willingness to learn.

• Ability to multitask and stay organized.

• Self-motivated and able to find tasks when it's slow.

• Mechanical inclination.

• Cashier experience and money handling skills.

• Problem-solving abilities.

• Ability to work well in a team environment.

Education/Experience:

• High school diploma or equivalent required.

• Industry or related experience preferred.

• Basic technical knowledge of boats, outboard motors, power equipment, and trailers.

Benefits:

• Healthcare

• Retirement Contribution Plan

• Employee Discount Program

A cashier plays a crucial role in enhancing the customer experience during the in-store checkout process. Their main responsibilities include efficiently scanning items, expertly bagging purchases, promptly requesting price checks, and skillfully handling coupons. Cashiers are responsible for collecting payments and providing accurate change, ensuring a smooth transaction. At the end of each shift, they meticulously count the contents of the cash register drawer and maintain precise records of receipts and withdrawals. Additionally, cashiers proactively check inventory levels and report when supplies need replenishing, contributing to the overall efficiency of the store.

Responsibilities:

• Handle cash, credit, or check transactions with customers

• Scan goods and collect payments

• Ensure pricing is correct

• Issue change, receipts, refunds, or tickets

• Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change

• Make sales referrals, cross-selling products, and introduce new ones

• Bag items carefully

• Greet customers when entering or leaving the establishment

• Maintain clean and tidy checkout areas

• Process returns and check to see if items are damaged

• Answer customers' questions and get a manager if the answer doesn't solve the issue

• Pleasantly deal with customers to ensure satisfaction

  
  Cashier top skills & proficiencies:

• Basic Math

• Interpersonal Communication/Written and Verbal Communication

• Time Management

• Product Knowledge

• Telephone Etiquette

• Customer Service

• Dispute resolution

• Dependability

• Efficiency

• Flexibility

• Friendliness

• Basic (PC) Computer Knowledge

• Attention to Detail

• Sales

• Point of Sale Systems (POS)

• Positive Attitude

• Punctuality

  Education/Experience:

• High school diploma

• One year of cashier experience

  Benefits:

  • Healthcare

  • Retirement Contribution Plan

  • Employee Discount Program

  Rate of Pay $16.50

Trailer Technician

RMI Outdoors is seeking a Trailer Technician to join our service department.

We are an esteemed company committed to quality, customer service, and satisfaction. As the leading trailer dealer in Humboldt County, we require a diligent and knowledgeable technician.

Essential Job Functions:

• Clean and maintain the appearance of trailers.

• Diagnose issues and develop plans for resolution.

• Pack wheel bearings.

• Handle electrical and surge brake systems.

• Complete jobs promptly.

• Communicate with the service writer regarding requirements and job status.

• Maintain focus and organization while working.

• Perform electrical diagnostics.

• Execute welding and fabrication tasks.

Education/Experience

• Preferably three years of experience, though not mandatory.

• Ability to lift up to 150 lbs.

• Maintain a good driving record.

• High school graduate.

• Forklift certification.

Benefits

• Full-time and year-round employment.

• Healthcare coverage.

• IRA.

• Employee discount program.

Rate: $17.00 - $22.00 DOE

RMI OUTDOORS is looking for a dedicated team member to join our Hunting Department.

Essential Job Functions:

• Welcome and assist customers promptly.

• Follow customer instructions while maintaining safety protocols.

• Handle firearms and ammunition safely, adhering to all regulations.

• Answer inquiries regarding merchandise and products.

• Stock, organize, and clean designated areas.

  Duties & Responsibilities:

• Stock products, rotate inventory, and clean daily.

• Report any concerns or issues to the department manager.

• Notify the manager when materials or products are running low.

• Address customer complaints and feedback professionally.

• Reach, bend, stoop, and lift up to 25 pounds.

• Stand for extended periods of time.

  Requirements:

• Obtain a Certificate of Eligibility.

• Complete the FSC course promptly after hiring.

• Basic computer skills.

• Attention to detail in paperwork.

• Excellent communication skills.

• Availability on weekends.

  Education/Experience:

• High School Diploma.

• One year of customer service experience.

• Preference for candidates with sales and firearms knowledge.

  Benefits:

  • Healthcare.

  • IRA.

  • Employee Discount Program

    Rate of Pay $16.50 - $20.00