RMI Outdoors is hiring a Parts Associate, who will assist customers, prepare service estimates, and manage parts orders and sales.

In this role, you'll manage goods and services efficiently, maintain quality, handle tasks proactively, pay attention to details, and communicate effectively with colleagues and customers.

Essential Job Functions:

· Order parts using web portals or by cross-referencing part/model numbers

· Schedule equipment pick-ups and deliveries

· Notify customers when repairs or parts are ready

· Support new equipment sales

· Maintain inventory and keep shelves organized

· Stock showroom with equipment and accessories

· Ensure excellent customer service

· File warranty claims and assist customers per guidelines

Requirements:

· 3 years of experience in parts

· Effective customer service and communication skills

· Strong organizational and problem-solving abilities

· Basic computer proficiency

· Attention to detail in paperwork

· Ability to manage multiple tasks

· Self-motivation

· Mechanical aptitude

· Experience as a cashier and money handling

Education/Experience: A high school diploma is required. Industry experience or experience in a related field is preferred. Basic knowledge of boats, outboards, and trailer technical aspects is beneficial.

Benefits:

· Healthcare

· IRA

· Employee discount program

Job Type: Full-time

Work Location: In person

You'll be joining a company that prides itself on quality, customer service, and satisfaction.

Essential Job Functions:

• Clean and maintain trailer's appearance

• Diagnose problem and make a plan to fix the issues

• Pack wheel bearings

• Electrical and Surge brake systems

• Complete jobs in a timely manner

• Communicate with the service writer on needs and status of jobs

• Stay focused and organized while on a job

• Electrical diagnostics

• Welding and Fabrication

• Clean driving record

Education / Experience:

• 3-year experience preferred but not required

• Ability to lift to 150lbs

• Good driving record

High school graduate.

• Fork Lift Certified

Benefits:

• Full Time and Year Round

• Healthcare

• IRA

• Employee Discount Program

• Rate: $17.50 - $22.00 DOE

Summary

As a Trailer Attendant, you will be responsible for performing essential vehicle maintenance and diagnostics, ensuring the safe and efficient operation of trailers. Reporting to the Service Manager, your core skills in automotive diagnostics, mechanical knowledge, and vehicle maintenance will be vital in maintaining high standards. Your premium skills, including forklift operation and experience with heavy equipment, will enhance your effectiveness in this role. Additionally, your customer service experience and ability to handle heavy lifting will contribute to a positive experience for our clients. Join our team to support our commitment to quality service and safety.

Job Type: Full-time

Benefits:

• 401(k)

• 401(k) matching

• Employee discount

• Health insurance

• Paid time off

Schedule:

• 8 hour shift

• Weekends as needed

Work Location: In person

RMI OUTDOORS is looking for a dedicated team member to join our Hunting Department.

Essential Job Functions:

• Welcome and assist customers promptly.

• Follow customer instructions while maintaining safety protocols.

• Handle firearms and ammunition safely, adhering to all regulations.

• Answer inquiries regarding merchandise and products.

• Stock, organize, and clean designated areas.

  Duties & Responsibilities:

• Stock products, rotate inventory, and clean daily.

• Report any concerns or issues to the department manager.

• Notify the manager when materials or products are running low.

• Address customer complaints and feedback professionally.

• Reach, bend, stoop, and lift up to 25 pounds.

• Stand for extended periods of time.

  Requirements:

• Obtain a Certificate of Eligibility.

• Complete the FSC course promptly after hiring.

• Basic computer skills.

• Attention to detail in paperwork.

• Excellent communication skills.

• Availability on weekends.

  Education/Experience:

• High School Diploma.

• One year of customer service experience.

• Preference for candidates with sales and firearms knowledge.

  Benefits:

  • Healthcare.

  • IRA.

  • Employee Discount Program

    Rate of Pay $16.50 - $20.00

A cashier plays a crucial role in enhancing the customer experience during the in-store checkout process. Their main responsibilities include efficiently scanning items, expertly bagging purchases, promptly requesting price checks, and skillfully handling coupons. Cashiers are responsible for collecting payments and providing accurate change, ensuring a smooth transaction. At the end of each shift, they meticulously count the contents of the cash register drawer and maintain precise records of receipts and withdrawals. Additionally, cashiers proactively check inventory levels and report when supplies need replenishing, contributing to the overall efficiency of the store.

Responsibilities:

• Handle cash, credit, or check transactions with customers

• Scan goods and collect payments

• Ensure pricing is correct

• Issue change, receipts, refunds, or tickets

• Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change

• Make sales referrals, cross-selling products, and introduce new ones

• Bag items carefully

• Greet customers when entering or leaving the establishment

• Maintain clean and tidy checkout areas

• Process returns and check to see if items are damaged

• Answer customers' questions and get a manager if the answer doesn't solve the issue

• Pleasantly deal with customers to ensure satisfaction

  
  Cashier top skills & proficiencies:

• Basic Math

• Interpersonal Communication/Written and Verbal Communication

• Time Management

• Product Knowledge

• Telephone Etiquette

• Customer Service

• Dispute resolution

• Dependability

• Efficiency

• Flexibility

• Friendliness

• Basic (PC) Computer Knowledge

• Attention to Detail

• Sales

• Point of Sale Systems (POS)

• Positive Attitude

• Punctuality

  Education/Experience:

• High school diploma

• One year of cashier experience

  Benefits:

  • Healthcare

  • Retirement Contribution Plan

  • Employee Discount Program

  Rate of Pay $16.50